Hotel Xcaret Mexico

Tucked away in the captivating landscapes of Playa del Carmen and Riviera Maya, Hotel Xcaret México stands as a testament to the harmonious coexistence of nature and luxury. As I entered the resort, I was immediately struck by its stunning location, nestled between the lush Mayan rainforest and the shimmering Caribbean Sea. The sense of tranquility that enveloped me was nothing short of awe-inspiring.

Also see Xcaret Mexico All Inclusive Resorts.

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Hotel Xcaret México - Resort Review

Location: (4/5) Hotel Xcaret México boasts a privileged location between the lush Mayan rainforest and the crystal-clear Caribbean Sea in Playa del Carmen and Riviera Maya. This setting offers breathtaking views and a harmonious blend with nature. While the resort's location is stunning, it is worth noting that some attractions in the area require transportation to reach, which may be a drawback for those seeking immediate proximity to off-site activities.

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Accommodation: (4/5) With 900 suites distributed among five distinct Casas, Hotel Xcaret México provides a variety of experiences tailored to different guest preferences. Each Casa represents one of the Mayan culture's elemental foundations, offering a unique and immersive stay. The suites are comfortable, well-appointed, and provide breathtaking views of the Riviera Maya. However, some guests have reported occasional maintenance issues that require attention.

Amenities: (5/5) The resort's All-Fun Inclusive concept sets it apart by including access to all Grupo Xcaret parks, providing guests with unlimited enjoyment of the region's natural wonders and cultural attractions. With 11 diverse dining options, guests can indulge in a variety of culinary experiences. Muluk Spa offers rejuvenating treatments within natural caves, creating a tranquil oasis. The resort's amenities truly enhance the overall stay and offer something for everyone.

Service: (4/5) Hotel Xcaret México prides itself on delivering attentive and friendly service. The staff is responsive and accommodating, ensuring guests' needs are met. However, occasional service-related issues have been reported, including delays in housekeeping services and minor communication gaps. Nonetheless, the overall level of service remains satisfactory.

Value for Money: (4/5) Hotel Xcaret México offers a unique and immersive experience with its All-Fun Inclusive concept. The inclusion of access to Grupo Xcaret parks, premium dining experiences, and airport transfers adds significant value to guests' stays. However, it's important to note that the resort's rates reflect its luxurious offerings, which may be considered higher than average. Nonetheless, the exceptional amenities and experiences justify the price for those seeking an unforgettable vacation.

Recommended for: Nature enthusiasts, cultural explorers, and families seeking an immersive experience that seamlessly blends eco-adventure, Mexican heritage, and luxurious accommodations.

Alternative Resort: For travelers looking for a more intimate and boutique experience, La Casa de la Playa in Riviera Maya offers tailor-made experiences and personalized service. This boutique hotel embraces the Exclusively Your Way concept, ensuring a truly customized stay that caters to individual preferences and desires.

In conclusion, Hotel Xcaret México is a remarkable resort that showcases the beauty of Mexico's natural wonders and cultural heritage. With its stunning location, immersive accommodations, diverse amenities, and commitment to sustainable tourism, it provides an unforgettable experience for luxury travelers seeking adventure and connection with nature.

Review

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The accommodation at Hotel Xcaret México is a true reflection of the resort's commitment to providing a luxurious and immersive experience. The 900 suites, spread across five distinct Casas, each pay homage to the elemental foundations of Mayan culture. From the moment I stepped into my suite, I was greeted by a warm and inviting ambiance, complemented by tasteful decor and modern amenities. The sweeping views of the Riviera Maya from my private balcony added an extra layer of enchantment to my stay.

One of the standout features of Hotel Xcaret México is its All-Fun Inclusive concept, which sets it apart from other resorts in the area. With access to all Grupo Xcaret parks, guests can embark on a journey of discovery and adventure. From exploring the natural wonders of Xcaret and Xel-Há to indulging in the adrenaline-pumping experiences of Xplor and Xavage, there is an endless array of activities to suit every taste.

When it comes to dining, Hotel Xcaret México surpasses expectations with its 11 diverse restaurants. Each culinary experience is crafted by the finest talents of the Mexican Gastronomic Collective, infusing traditional flavors with innovative techniques. From savoring delectable Mexican delicacies to indulging in international cuisines, my taste buds were constantly tantalized.

The resort's commitment to wellness and relaxation is embodied in the Muluk Spa, where ancient Mayan wisdom intertwines with modern treatments. Nestled within natural caves, the spa offers a sanctuary of serenity and rejuvenation. As I indulged in a soothing massage, I could feel my worries melt away, leaving me in a state of blissful tranquility.

While the service at Hotel Xcaret México was generally attentive and friendly, I did encounter a few minor hiccups during my stay. There were occasional delays in housekeeping services, and some minor communication gaps with the staff. However, these instances were outweighed by the overall level of hospitality and the genuine efforts of the staff to ensure a memorable experience.

In terms of value for money, Hotel Xcaret México offers a unique and immersive experience that justifies its price tag. The All-Fun Inclusive concept, coupled with the exceptional amenities and experiences, provides guests with a truly unforgettable vacation. However, it's important to note that the resort's rates reflect its luxurious offerings, and it may not be the ideal choice for budget-conscious travelers.

Recommended for nature enthusiasts, cultural explorers, and families seeking an immersive experience that seamlessly blends eco-adventure, Mexican heritage, and luxurious accommodations, Hotel Xcaret México is a destination that will leave a lasting impression.

For travelers seeking a more intimate and boutique experience, I would suggest considering La Casa de la Playa in Riviera Maya. This charming hotel offers tailor-made experiences and personalized service, perfect for those looking to create cherished memories in a more secluded setting.

In conclusion, Hotel Xcaret México exceeded my expectations with its stunning location, immersive accommodations, diverse amenities, and commitment to sustainable tourism. It is a place where nature and luxury intertwine harmoniously, leaving guests with unforgettable memories and a profound connection to the wonders of Mexico.

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xcaret park in mexico FAQ

Where is Xcaret?

Xcaret is located on the Riviera Maya, in Quintana Roo, Mexico. It's about 75 kilometers south of Cancun and very close to Playa del Carmen.

What is Xcaret?

Xcaret is an eco-archaeological park that provides a variety of activities for tourists. It features natural wonders such as underground rivers, lagoons, and beaches, as well as cultural experiences including a recreated Mayan village, traditional Mexican music and dance performances, and a museum of Mexican Folk Art.

How can I get to Xcaret from Cancun or Playa Del Carmen?

Xcaret is easily accessible by taxi, rental car, or bus from both Cancun and Playa Del Carmen. The park also offers round-trip transportation services from most hotels for an additional fee.

What can I do at Xcaret?

Xcaret offers a variety of activities, including swimming in underground rivers, snorkeling, watching cultural performances, exploring a butterfly pavilion and bird aviary, visiting a Mayan village and ruins, and more.

What should I bring to Xcaret?

You should bring a swimsuit, comfortable clothes and footwear, biodegradable sunscreen (to protect the park's wildlife), a change of clothes, a hat, and a camera. If you plan on snorkeling, you might want to bring your own gear, although it is also available for rent.

Can I buy tickets at the entrance or should I book in advance?

While you can buy tickets at the entrance, it's recommended to book in advance, especially during peak tourist seasons, to ensure entry. Booking online might also provide you with discounts.

Are food and drinks included in the admission fee?

The basic admission doesn't include food or beverages. However, Xcaret offers a Plus admission that includes one buffet meal, a beer, and unlimited beverages (soft drinks, water, and coffee) at the restaurant.

What are the opening hours?

Xcaret Park is open 365 days a year from 8:30 am to 10:30 pm. However, you should always check the official website or contact them for the most up-to-date information.

Is Xcaret kid-friendly?

Yes, Xcaret is suitable for children of all ages. There are activities and attractions for kids like the Children's World area, where kids can enjoy a wading pool, water slides, and a parakeet habitat. Children under the age of 4 get free admission.

The Negative Review

In this vlog titled "A WEEK AT HOTEL XCARET ARTE - Not the BEST all-inclusive resort in Mexico," the creators start with a sunrise in Tulum and travel to the five-star resort, Hotel Xcaret Arte on Riviera Maya. The resort is compared to a cruise ship on land, with 14 restaurants, large pools, blue seas, and world-class chefs.

They give a thorough room tour of the Junior Suite, which boasts a king-size bed, a solid stone sink, a stone-clad bathtub, a living room with two TVs, a dining area, a sweet bar filled with spirits, and a half bathroom. The suite's highlight is an outdoor terrace with a hot tub and a breathtaking view.

Unfortunately, the vlogger's partner, Ida, experiences food poisoning, damaging their activities. He spends some time alone in one of the resort's restaurants before getting a good night's sleep.

The following morning starts with sunrise at Xcaret Arte. The vloggers visit the restaurant Kibikibi, praising its cool pool, Mexican coffee, fresh pastries, and acai bowls. After breakfast, the vlogger tests out the hotel's gym, which he finds satisfactory but not perfect, missing certain equipment like a barbell and a squat rack.

The vlog ends on a note of anticipation, inviting viewers to join them as they explore the resort. Despite the hiccup with food poisoning, the vlog provides an immersive view into the resort, with the creators appreciating its amenities and natural beauty.

Overall i would say almost any resort will have guests who have bad experiences but it is how the resorts respond that makes a difference and this resort continues to improve and provide great experiences in a unique destination. 

What to do at Xcaret

Xcaret is a unique eco-archaeological park in Mexico's Riviera Maya that offers a variety of activities for tourists. Here are some top attractions and things you can do in Xcaret:

  1. Swimming in Underground Rivers: Xcaret is known for its clear, cool underground rivers. You can swim or snorkel through these natural formations, some of which run through caves and other geological formations.
  2. Xcaret Mexico Espectacular: Don't miss the evening show "Xcaret Mexico Espectacular", a grand production showcasing Mexico's history, traditions, music, and dance.
  3. Mayan Village and Ruins: Visit the recreated Mayan Village, where you can learn about the culture and history of this ancient civilization. The park also includes a few small archaeological sites.
  4. Animal Exhibits: There's a butterfly pavilion, bat cave, jaguar island, turtle area, and a manatee lagoon. The aviary, one of the biggest attractions, is home to many bird species native to Mexico.
  5. Beach, Inlets, and Natural Pools: Relax on a beach, or in the calm waters of inlets and natural pools surrounded by the Caribbean's stunning turquoise waters.
  6. Mexican Cemetery: Visit the colorful Mexican cemetery built in a spiral, with a church at the top. It's a unique representation of Mexican culture and beliefs surrounding death.
  7. Museums and Exhibitions: Check out the Museum of Mexican Folk Art, which hosts an impressive collection of pieces from different regions nationwide.
  8. Cultural Performances: Throughout the park, you'll find traditional Mexican music and dance performances.
  9. Mexican Wine Tasting: Explore Mexico's wine heritage with the wine-tasting experience offered in the park.
  10. Scuba & Snorkeling: The park's clear waters and unique aquatic life make it a great place for snorkeling and scuba diving.

Remember, some activities may require additional costs on top of the park's entrance fee. It's best to plan your visit in advance to make the most of your time at Xcaret.

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underground rivers of xcaret in mexico

Xcaret Park is famous for its network of underground rivers, a unique natural feature resulting from the Yucatan Peninsula's limestone bedrock. There are three main underground rivers at Xcaret: the Blue River, the Mayan River, and the Manatee River.

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  1. Blue River: This river is characterized by its gentle current that takes you along a route where you can admire the tropical jungle of the Yucatan Peninsula, the original orchids, and the bromeliads.
  2. Mayan River: As you float along this river, you'll be surrounded by the Mexican jungle. The current will take you through a few darker tunnels, adding to the thrill.
  3. Manatee River: This route is similar to the Mayan River, where you will be drifting through tunnels and open areas.

These rivers are all safe to swim in and are one of the main attractions of Xcaret. You'll float along the slow-moving currents as the rivers wind through the park. The underground rivers run through caverns and tunnels, providing a unique way to appreciate the geological beauty of the area.

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It's important to note that all three rivers end up in the same place, near the park's exit, and lockers, life jackets, and bags for belongings are all provided. Each river journey lasts around 45 minutes to an hour, and you can swim or float using a life vest.

While swimming, you get to experience crystal-clear waters and a fascinating world of geological formations, including stalactites and stalagmites. It's a truly remarkable journey that showcases the natural beauty of Xcaret and offers a thrilling adventure for visitors.

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About the Authors

April Ricky Author Photo

Avid travelers who love to find a deal, Ricky and April Wright love to share about awesome experiences in amazing places. Ricky worked in resorts for decades which led him to prioritize guest experience combined with great locations. The result is awesome, hand-picked resorts for you to visit.